Reservation Changes and Cancellations

The property management requests that guests be notified in writing of any changes or cancellations to their reservation as soon as possible.

In the event of cancellation, our policy is as follows:

•In the event of a cancellation of the reservation more than 14 days before the scheduled arrival, there is no financial charge and the hotel will refund any advance payment.

•For cancellations of reservations less than 14 days before the scheduled arrival, the guest will be charged 100% of the total stay based on their reservation.

•In cases of cancellation upon arrival, during the stay, or for no show, the guest will be charged 100% of the stay based on their reservation.

In exceptional cases, the hotel reserves the right to cancel the reservation or to change, substitute or withdraw any service, facility or benefit without notice, if this is necessary. In this case, the hotel is obliged to refund the entire amount you have paid for your reservation, while it will make every effort to ensure you stay in another accommodation of at least the same category, in the same city that offers similar amenities and benefits.

The charge is made either by bank deposit or by credit card or by PayPal at the time of booking.

The hotel reserves the right to charge 100% of the reservation in case of no-show without prior notification.

The reservation concerns a room type for the duration of your stay, and not a specific room. If we need to transfer you to a different room whose price is lower than that of your reservation, the hotel is obliged to refund the difference.